Implementation

Leader: Comune di Firenze
Participants: TBridge, BCNEcologia
Duration: 12 months

The implementation of the model EleCTra provides the electric scooters sharing application through an annual pilot action for 3 cities (Genoa, Florence and Barcelona). The pilot actions apply the analysis and studies results of the WP 3 and 4. Furthermore the WP requires to share the implementation characteristics and to exchange issues and dynamics, in order to enhance a strong contact network among all the cities (pilots and non-pilots) that can go on in the afterlife period.

To enhance the non-pilot cities involvement, the WP includes a visit to Genoa implementation test, in the final part of the annual testing period.

Please insert a site visit to one of the schemes and a training for the non-pilot cities, you can include travel costs for them and use 40 hours to prepare and organise the site visit. Note for PO (and FO): in this light, we have added 40 hours to Genoa Municipality (WP 5, junior expert), travel costs for non-pilot cities and cost to organize non-pilot visit (1.500 € for Genoa Municipality).

5.1. MOBILITY MANAGEMENT OFFICES SUPPORT

It is considered useful to anticipate of 2 months the beginning of task 5.1 about Mobility Management offices support to prepare and organize equipment, personnel and materials.

5.1.2 Support for their activity during implementation phase (1 year), by a technical support available during the whole period of activation. The project includes every 3 months a check of the activities during pilot action. In this way, Mobility Managers will indicate issues and critical elements in a section of the “technical monitoring reports”.

5.2. SERVICE MANAGEMENT

Regarding all the pilot cities, the WP5 includes:

• Realization of the actions planned in the previous WPs, finalized to facilitate the e-scooter use by citizens and tourists. For example, the project can provide reserved lanes for e-scooter only (and buses, if necessary), reserved parking in the historic centre, charging points for big companies employees that participate in the project. This action will be possible by tasks 3.1.2 (individuation of demand mobility target) and 4.2.4, where the project identifies and validates all stakeholders commitments for all the cities involved (pilot and non-pilot). In this light, it’s important to pay attention to:
  1. Hotels and touristic operator’s involvement. For example, in Florence 10 hotels have already bought electric vehicles without direct financial funding, to promote sustainable mobility for their visitors;
  2. Public spaces use, to optimize the charging point and road signs installing but also the realization of e-scooters lanes or e-scooters permissions in restricted areas (Historical centres, limited traffic zones,…) ;
  3. Parking operators, both private and public. They are often available to realize reserved parking, according to the total capacity;
• E-scooter supplier’s involvement, to supply at least 100 e-scooters for every pilot city. The network information and contact between PPs and e-scooter suppliers are already in progress and it will enhance during the WP3 and 4. The suppliers will provide e-scooters applying rates that will be identified in WP4 and validated in WP5 and WP6, based on the experimentation results and issues;
• Management e-scooter sharing system that will be entrusted to every local stakeholder in charge of actual similar system. In the case of Genoa, the main stakeholders, that now manages the car sharing system can:
  1. Manage the e-scooters reservations both daily and more;
  2. Allow use of the charging points, identified in the WP3, by e-scooter users;
  3. Include the Ele.C.Tra advantages in own communication and institutional channels (website, advertising,…).

The operative fulfilment of the above indicated activities will be assessed through the tasks included in WP5.2.2.

5.2.1 Service monitoring, to verify service parameters during the implementation phase (e.g. number of subscriptions, types of vehicles, number of the Ele.C.Tra web site accesses, etc.). Then, the Ele.C.Tra software should be a management tool monitoring the electric scooter sharing use for quantitative analysis such as number of users, battery duration, re-charging per day, km travelled etc. This quantitative analysis may be integrated by a qualitative analysis about the satisfaction of the people through post-operam surveys (WP 6).

In this light, the WP partner will realize “technical monitoring reports” every 3 months, to verify Ele.C.Tra test effectiveness and modify parameters or elements during the experimentation period, if possible; within this context an exchange process will be pursued: PPs will be able to confront themselves on theme of technical monitoring reports, discussing and changing it through the use of several means as call conferences, technical feedbacks, data and information sharing, etc. From the exchange experiences derives a calibration of service parameters.

5.2.2. Evaluation process, by a method that identify issues and potentialities of the pilot actions about the electric scooter sharing, through the main following steps:

• diffusion (up-scaling);
• potential benefits (cost-benefits analysis);
• transferability, to indicate elements about Model calibration and Feasibility studies for non-pilot cities (WP6).

Then, in addition to the traditional technical evaluation based on a static assessment of ex-ante (WP2) and ex-post (WP6) situations, the evaluation will include an assessment of the dynamic process of the implementation (this WP), during the test period (1 year).

The evaluation process is strongly influenced by actions and initiatives planning and developing and it has linked with activities such as information, communication, awareness raising, participation, management of the information process etc. Goal of the process evaluation procedure is to analyse the institutional, political, cultural, organisational, financial and legal frameworks as well as the process of the implementation itself in order to identify factors of and barriers to a successful outcome of the implemented applications and how to overcome obstacles.

5.2.3. Service Reporting, to realize technical report on the electric scooter sharing in the pilot action, in accordance with evaluation process guidelines. A technical report will be realized every 3 months, jointly to Area Mobility Management offices checks.

5.2.4 Non-pilot cities involvement through a visit to the Genoa, as project lead area, e-scooter sharing system during the final part of the annual experimentation period (about at month 23), in order to train and raise awareness the non-pilot partners about Ele.C.Tra. actions and issues. In this way, for the non-pilot cities it will be easier to receive the project objectives and characteristics and then what and how to do and ensure. It will be useful for the non-pilot partners, to prepare a short document where they can illustrate the main elements and issue.